To all PayPal users: This letter was sent directly from PayPal Customer Support. I hope this with helps anyone receiving PayPal scams.

Dear , Thank you for contacting PayPal Customer Support. My name is Victor and I am happy to assist you with your concern. We understand receiving a fake email can be a cause for concern, and we urge you to always contact us if you have any questions about your PayPal account. Fake emails, also known as phishing emails, attempt to collect your personal and financial information. These fake emails often link to fake websites that encourage you to enter personal information such as credit card numbers, passport or driver’s license numbers, and account passwords. You’ll know that an email is not from PayPal when: The email uses a generic greeting like ‘Dear user’ or "Hello, PayPal member." We always address you by your first name and last name or the business name on your PayPal account. The email requests financial and other personal information. For example, an email from PayPal never asks for the numbers of your bank account, debit or credit card, or driver’s license. We also don’t request your email addresses, your full name, your account password, or the answers to your PayPal security questions. The email includes an attachment or a software update to install on your computer. We will never ask you for money in an email, and we will never ask you to send money through Western Union. If you think you’ve received a fake email, forward it to spoof@paypal.com. Then delete the fake email from your inbox. Click Security at the bottom of the PayPal homepage or Security and Protection at the top of any other PayPal page to learn more about fake emails and websites and online safety. For additional information about fake emails and websites, you can visit www.antiphishing.org, a website put together by the Anti-Phishing Working Group (APWG). Don't forget, we're always around if you need us. Just click "Help" in the top right corner of any PayPal page to visit our improved Help Center. Add your mobile number to your PayPal account so we can reach you right away if we ever need to verify account activity with you. Simply log in to your PayPal account, click "Profile" near the top of the page and then click "Update" beside "Phone." You can also make and receive payments with your mobile phone when you add it to your PayPal account. After you confirm your number and create a PIN, you'll be able to get money, send money, check your balance, or manage your account from your phone using simple text messages. Sincerely, Victor PayPal, an eBay Company Copyright © 1999-2012 PayPal. All rights reserved. Consumer Advisory - PayPal Pte Ltd, the Holder of the PayPal™ payment service stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.